If you cannot seem to retrieve your originality report after submitting your assignment, this could relate to the way your assessor set up the Turnitin dropbox. There is an option to hide the originality report. It is worth contacting your lecturer to ask if this is the case. On the other hand, if you suspect that Turnitin is not functioning correctly, please contact eSolutions.

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Turnitin：http://hznzdfl.cn/turnitin-rank/